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The Crescendo Technical Services team consists of a highly trained group of individuals, prepared to deal with any issues which may arise with Crescendo software. Our support representatives use state-of-the-art, remote diagnostic tools to troubleshoot and install new software. An innovative Track system keeps detailed records of client historical calls and escalation allowing for easy follow-up.


The performance of our service department is measured on a regular basis. This team of experts is trained and evaluated based on specific targets regularly, ensuring the client is provided with first-rate service in a prompt and professional manner.

CRESCENDO SUPPORT SERVICES

Crescendo provides a variety of consulting and training services that reach far beyond the application software and include network administration and hardware specialists. Most training occurs on-site using client equipment. The Crescendo team can also coordinate with the client to develop a focused training program. Specialty courses for support and services personnel may be held at the Crescendo training center  in Laval, Canada.

INSTALLATION AND TRAINING

Customers can expect to work with our excellent team of Support Engineers who will ensure that Centro, DigiScribe XL and MedRite XL are installed and packaged to suit the needs of your business. Customers can find out more information about our technical support services by going to support.

WINDOWS 10 COMPATIBLE