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The Crescendo Technical Services team consists of a highly trained group of individuals, prepared to deal with any issues which may arise with Crescendo software. Our support representatives use state-of-the-art, remote diagnostic tools to troubleshoot and install new software. An innovative Track system keeps detailed records of client historical calls and escalation allowing for easy follow-up.


The performance of our service department is measured on a regular basis. This team of experts is trained and evaluated based on specific targets, ensuring the client is provided with first-rate service in a prompt and professional manner.

CRESCENDO SUPPORT SERVICES

Crescendo provides a variety of consulting and training services that reach far beyond the application software and include network administration and hardware specialists. Most training occurs on-site using client equipment. The Crescendo team can also coordinate with the client to develop a focused training program. Specialty courses for support and services personnel may be held at the Crescendo training center  in Laval, Canada.

INSTALLATION AND TRAINING

Centro is supported by Crescendo Systems on the following editions of Windows 10 – Windows 10 Pro and Windows 10 Enterprise. Centro is supported on the in-market supported Windows 10 Current Branch for Business (CBB) servicing branches only and will be supported for the lifetime of the app until 08/2019.

WINDOWS 10 COMPATIBLE