The Limes - Award Winning Practice Chooses Crescendo Solutions

Sunbury-on-Thames, United Kingdom - June 15, 2009 - The Limes Medical Centre, voted Management in Practice magazine’s “2008 Practice of the Year” and based in Epping, Essex, has deployed Crescendo’s full workflow, digital dictation and transcription solution to 20 doctors and 4 secretaries across their main surgery department and two branches following a successful free pilot system.

The Limes being a very busy, well managed practice were looking for a solution to enhance their working practices and reduce document turnaround times, to further improve patient care and attention.

The practice’s Executive Director, Debbie Bodhanya comments: “The installation and training was very straightforward and we were up and running in no time. With 24 busy users to train, this is a testament to how simple the entire process was.”

Crescendo’s unique and secure ‘voice streaming’ technology allows dictations from the branch surgeries to be delivered, in real time, across the N3 network to the central repository at the main surgery department where the secretaries work from. Debbie adds: “This gives me a full audit of every referral practice wide. I can also report by type of referral over any period. In fact, I customise the reports and get all the information I need to help manage the practice from the central console - an invaluable tool for any busy practice. With our old analogue system, it was impossible to track dictations and highlight where the priorities were, let alone manage backlogs effectively.”

“The support Crescendo has given us is second to none. Everything that was promised has been delivered. This system is benefitting the whole practice; the management, doctors, support staff and most importantly our patients” concludes Debbie.

Press Contact
John Bendall
Sales Manager
Crescendo Systems Limited
Tel: 0844 846 6417
Email: johnb@crescendosystems.co.uk